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NOTE: OnSite has simplified to a YYYY.release version scheme e.g. LIghtspeed OnSite 2019 4.0.0 is not required for previous versions of macOS.īefore upgrading your installation to Lightspeed OnSite 2019 4.0.0, ensure the following criteria are met to avoid potential data loss or loss of uptime:

Download screensteps client update#

This is only a mandatory upgrade if you intend to update to macOS 11 (Big Sur). When the installer is finished, launch the Lightspeed OnSite application and log in as you normally would.Follow the on-screen steps in the installer window.

Download screensteps client install#

Double-click the Install Lightspeed OnSite Server icon.Open the installer and double-click the Lightspeed OnSite Server icon.If you wish to upgrade to the latest version of OnSite, we encourage you to speak with our Sales team about Lightspeed eCom. If you wish to continue using the connector, please do not upgrade to the latest version. As of OnSite version 2019.1 and later, the Magento and Webstore connectors have been removed as they are no longer supported.If you are an existing Lightspeed eCom customer upgrading from Lightspeed OnSite 2016.1 or earlier, please read this information before upgrading.

Download screensteps client manual#

If you are running Lightspeed OnSite 3.5–3.6.8: Perform a manual backup of Lightspeed OnSite from Tools > Utilities > Backup Database.If you are running Lightspeed OnSite 3.7 or higher: The installer will backup Lightspeed OnSite for you when you run the upgrade.Your Smart Finds and Trackers have been exported and you can re-create them by following this video. If you are running Lightspeed OnSite 3.7.6 or lower: Due to technology changes, Smart Finds and Trackers cannot be migrated during the upgrade process.Please upgrade to Lightspeed OnSite 2016.1.3.4 before continuing.

If you are running Lightspeed OnSite 2016.1.3.3 or lower: You must first be running 2016 1.3.4 or newer before upgrading to the latest OnSite.

If you are running Lightspeed OnSite 2018.3.0.2 or lower: We recommend scheduling approximately double the time it normally takes to do a full backup. Notes for those using older versions of Lightspeed OnSite

If you are running macOS 10.12 (Sierra): You must be using OnSite 2016 1.0.7 or later in order to receive support.

Please allow sufficient time for a complete backup of your database during the server update process, as well as additional time for the server migration 'starting' phase.

If you are currently using AUTHORIZE.NET, HEARTLAND or AXIA, and wish to continue to do so, DO NOT UPGRADE as this version of OnSite removes those payment processors.

Upgrade Lightspeed OnSite to 2019 4.0.0.īefore you begin your upgrade, please review the following notes:.

Ensure macOS is updated to 10.13 or higher.

If you are on a previous version of Lightspeed OnSite and would like to update to macOS 11 (Big Sur), we recommend updating your operating system and Lightspeed OnSite as follows: We recommend upgrading to Lightspeed OnSite 2019 4.0.0 before updating your operating system to macOS 11 (Big Sur). Please be advised that macOS 11 (Big Sur) is only compatible with Lightspeed OnSite version 2019 4.0.0 and later.

If you haven’t upgraded your system to Big Sur, you do not need this upgrade for OnSite. Before upgrading to macOS 11 (Big Sur) OnSite 2019 4.0.0 is a compatibility update for macOS 11 (Big Sur).